EFILive Limited warrants that the FlashScan or AutoCal device, connectors and cables, will be free from defective materials and/or workmanship and will perform according to EFILive's advertised specifications for a period of 12 months from the date of purchase.  In addition, EFILive also offers an out of warranty fee based repair service.

To assist with after sales service of your product, EFILive recommends registering the warranty for your FlashScan and/or AutoCal devices.  By registering your warranty details with us, we are able to offer faster, more efficient service should you require it. The most efficient way to register your warranty is via our online Product Registration form.

Should you encounter a problem with your FlashScan or AutoCal device, the EFILive Warranty and Repair Process will be followed.  All products returned to EFILive or an EFILive Authorised Repair Centre must be accompanied by a Return Merchandise Authorization (RMA) number before any warranty claim can be assessed or repair work carried out.

EFILive will not warranty any item where a non-authorized repair centre or other non-authorized person has attempted to fix or repair your FlashScan or AutoCal device.

EFILive Authorized Repair Centre's are currently located: 

 
United States of America

SoCal Diesel
27833 Avenue Hopkins #6
Valencia, California 91355
United States of America
Phone: +1 (661) 775 5620

 

Rest of World

EFILive Limited
Unit 2, 121 Elliot Street
Howick
Auckland 2014
New Zealand
Phone: +64 (9) 534 1188